What We Collect and Why We Keep It
When you open an account, we collect your name, mobile number, and the payment method you use — whether that is JazzCash, Easypaisa, or Raast. This information is used to verify your identity, process deposits and withdrawals, and keep your account secure. We also collect device
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identifiers and session data when you access the platform from your phone or browser, which helps us maintain continuity across your sessions. Transactional records linked to your Raast or Easypaisa transfers are retained as required by our operating procedures and applicable rules in the regions where
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this service is available. Availability of this service depends on local law and eligible regions. We do not retain your payment PIN or wallet password at any point — those credentials are handled entirely within the respective payment provider's own system. If you contact our support
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team, messages and case notes are stored so we can follow up accurately. You can ask us to delete non-essential data at any time by reaching out through the support channels listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.